Unsubscribe and refunds

How to end your subscription, and how to ask for money back on a charge.

Cancel by text message

Send the keyword for your operator to the short code below. The subscription ends when the confirmation arrives.

Bite text STOP GAMING to 1340
Tele2 text STOP GAMING to 1340
Telia text STOP GAMING to 1340

Send it from the mobile number the subscription is billed to, otherwise the operator cannot match it.

Cancellation takes effect as soon as you get the confirmation message. There is no notice period.

No app and no account login needed. A plain SMS is enough.

1

Send the keyword

Text the keyword shown for your operator to the short code above, from the number being billed.

2

Wait for the confirmation

Your operator replies by SMS to confirm the subscription has been stopped. Keep that message.

3

Billing stops

No further charges are made after the confirmation. Access ends with the period already paid for.

Refund policy

Refunds are handled by the care team at help@gameverse-lt.com.

  • You can request a refund within 30 days of the charge appearing on your mobile account.
  • Send the request to help@gameverse-lt.com from the address or mobile number linked to the subscription.
  • Include the mobile number that was billed, your operator, and the date and amount of the charge.
  • Requests are reviewed individually and you get a written answer with the outcome and the reason for it.
  • Approved refunds are returned through your operator, which can take up to 7 to 10 working days to appear.
  • A refund does not cancel the subscription. Send the keyword above as well if you also want billing to stop.
  • Charges older than the refund window can still be reviewed, but they are decided case by case.
  • Not sure whether a charge qualifies? Ask at help@gameverse-lt.com before you subscribe again, not after.

Game Verse FAQs

Have questions about Game Verse? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my Game Verse subscription?
With your Game Verse subscription, you gain unrestricted access to a vast array of Game Verse content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to Game Verse?
You subscribed to Game Verse by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Game Verse?
These subscriptions grant you unlimited access to all our Game Verse content and premium features during the active subscription period. Yes, Game Verse operates a subscription model (Bite: € 4.2 weekly, Tele2: € 10 oneTime, Telia: € 10 oneTime), please refer to our relevant pricing information.
What platforms does Game Verse support?
Game Verse is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Game Verse platform or email us at help@gameverse-lt.com
How do I cancel my Game Verse subscription?
To cancel your subscription, you can do so by texting STOP GAMING to 1340 (for Bite), STOP GAMING to 1340 (for Tele2), STOP GAMING to 1340 (for Telia), or by emailing our customer care team at help@gameverse-lt.com.